top of page

SHIPPING

  • Shipping time and costs depend on the destination indicated by the buyer at the time of the purchase.

  • The package is entrusted to the courier within three working days after the purchase.

  • At the time of shipment, the buyer is communicated with tracking number to monitor the status of shipment

REFUNDS & RETURNS

Return time, costs and conditions:

  • The item can be returned no later than 14 days from the time of purchase.

  • Buyer is responsible for return shipping costs; original shipping costs will not be refunded.

  • A refund is only guaranteed if the returned item is returned to the seller in perfect condition

  • Verified the conditions of return, the seller will arrange the refund in 10 business days.

 

Broken/damaged shipping:

  • Shipping are covered by insurance

  • In the event the item arrives damaged and/or broken, the buyer must document its condition upon receipt with appropriate photographic documentation; such documentation must be sent promptly to the seller. Upon receipt of notice and documentation, the seller will proceed to initiate the appropriate paperwork for a refund request.

Contact
bottom of page